The fall market is off to a good start. Open houses are busy and there are a lot of motivated buyers out in the market place. I am out daily with various clients and am running into a consistent issue with booking appointments at properties for my clients to view. Many of the properties are frankly not available. Why?
Not all properties are easy to show such as tenanted properties. Short notice (less than 24 hours) or early morning/late night showings are often problematic as well for many owners, but most of the properties that I view are mid-day during the week or weekend and/or in the early evening. Again I ask why these properties are not more easily available.
It is true that Realtors are very busy this time of year so often agents find themselves double booked with showings since we work in a market where Lock Boxes are not used (stay tuned for an upcoming blog about Lock Box usage). The prudent agent will arrange for keys to be left for the showing agent (if you are comfortable with this scenario) or will have a partner or colleague cover for them as it is paramount that the property be shown to maximize market exposure. Seems like a simple concept with simple solutions if you are double booked but many agents do not work in this fashion.
For example, last weekend I booked a showing and the other agent told me a number of things about the subject property, with regard to condition, and instructed me that they would not show my clients the property unless my buyers were aware and okay with the issues cited. A basic qualification prior to a viewing is often warranted to be sure that no one’s time is wasted, however, when I called back to confirm that they were aware and comfortable with the items I was then told that too many people waste the agents time and that they would not consider any “low ball” offers and consequently would prefer not to show the property to my clients. Keep I mind that we had not yet seen the property and there had been no mention of my clients writing an offer. At the end of the day, I managed to get my clients in after applying significant pressure to the other agent. Did the other agent show up? Nope. The back door was left open. Whose interest is the agent protecting? What is this agent doing to proactively sell the home? It is safe to say that badgering potential buyers and colleagues is not the ideal way to sell a home.
In the same weekend, albeit on a different tour, I had four agents tell me that their listings were not being shown on the weekend (and no this was not a long weekend). They cited different reasons but I was left wondering if the sellers truly had given these instructions. In reality this may not have been the agents fault if the sellers were in fact refusing access, however if this is the case why list the property on the MLS. Something simply does not always add up.
If you are selling your home be sure to find out who conducts the showings and what the solution is should your agent be double booked. You need to know that if a request does not work for the agent that they will still find a way to have your property presented to any and all interested parties. Your agent is supposed to represent your best interest and do their utmost to sell your home so they should not be standing in the way of potential showings. This is one of the many strengths that Dale and I find in working together. We always have a back-up who is familiar with the property.